About Green Tea Mobile
Green Tea Mobile sells data for trips abroad: eSIMs, and a physical SIM card, mainly to travellers setting out from mainland China, in Chinese and English, at tea.green.
The company
- Green Tea Mobile Co., Limited (绿茶移动有限公司), registered in Hong Kong.
- Registered address: Unit 18, 8/F, Peter Leung Industrial Building, 103 Wai Yip Street, Kwun Tong, Hong Kong.
- Our terms are governed by the law of the Hong Kong SAR, with disputes settled by HKIAC arbitration.
What we sell
- eSIMs for 97 countries and regions, plus 7 multi-country plans, from $0.90. Data only, with no phone number: your own SIM stays in the phone for calls and text codes.
- A physical SIM card for mainland China, Hong Kong, Macao, Taiwan, from $1.90, for phones without eSIM.
Paying and delivery
- Prices are in US dollars. Pay with Alipay, WeChat Pay or greentea points.
- An eSIM’s install code comes minutes after paying: on the order page, in My cards, and by email.
- A physical SIM card arrives 1–3 days after ordering.
Refunds
- An eSIM not yet installed can be refunded by you on its order page, in full, to greentea points. Once installed or activated it counts as delivered.
- A physical SIM card: report a problem within 48 hours of receiving it.
Reaching us
- Email youhuibao_service@163.com, with your order number and phone model.
- Most questions are answered in the FAQ.
Where this site’s facts come from
- Prices on the destination pages and in the guides come from the plans on sale, and are dated.
- Which phones take an eSIM, and how to install one, follows Apple’s own documentation and our terms. Found a mistake? Tell support.